FAQs

We offer a range of energy-efficient air conditioning units designed to provide superior cooling performance while saving energy. Our products include both split units and window units, suitable for homes and offices.

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You can easily place an order by browsing our website, selecting your desired air conditioning unit, and clicking the “Add to Cart” button. Once you're ready, click on the cart icon, proceed to checkout, and enter your payment details to complete your purchase.

We offer free shipping on orders within [specified regions]. Shipping fees will apply for orders outside of these regions. Shipping costs will be displayed at checkout before you complete your order.

Delivery times vary depending on your location and the shipping method selected at checkout. Generally, orders are processed within [X] business days, and delivery can take up to [X] days. For more accurate shipping estimates, please check the shipping details at checkout.

Yes! Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment.

If your air conditioning unit arrives damaged or defective, please contact us immediately at info@coolbreezeacs.store with a description and photographs of the issue. We will provide a full refund or send you a replacement unit, depending on your preference.

Currently, we do not offer installation services directly. However, we recommend reaching out to local professionals for installation. If you need guidance, we can help you with recommendations.